Contract Management
Contracts often stem from commercial agreements and comprise business processes of considerable magnitude and complexity, yet they usually do not describe these processes in detail. It is important to "translate" the contents and intention of the contract into detailed tasks, responsibilities and interactions for the people that are "hands-on". Additionally, on long running contracts, scope creep often occurs and should be reflected in amended contracts and procedure manuals. Regular contract review is necessary especially on longer running contracts. And regular benchmarking prior to renegotiating extensions will be beneficial.
